Recently, Microsoft announced a significant security vulnerability named SigRED related to its DNS (Domain Name System) service. The U.S. Government issued an emergency order for all federal agencies to patch the service within 24 hours, and state agencies are highly encouraged to follow the same process.

On 11/30/19, due to a setting error, Experian posted credit inquiries as ‘hard inquiries’ on behalf of PCG. 

A ‘hard inquiry’ is a credit inquiry which is visible to creditors and impacts a credit score. 

All inquiries have been corrected and changed to a ‘soft inquiry’. 

A ‘soft inquiry’ is only visible to the consumer, not creditors, and has no effect on a credit score. 

This correction was completed by 12/3/19. 

Affected consumers can contact Experian at publicsectorclientmanagement@experian.com  to confirm the inquiry has been corrected.